Privacy Policy

1. Data we collect

• Information you submit, including your name, phone number, email address, and message.
• Technical information such as device type, browser, IP address, visited pages, and basic security logs.
• Marketing and analytics information only when the relevant tools are enabled and permitted.

2. How we use your data

• To respond to inquiries, arrange calls or visits, and provide information about our projects.
• To manage leads through our authorized customer relationship management systems.
• To operate, secure, maintain, and improve the website.
• To send marketing updates where you have given consent, with an option to unsubscribe.
• To comply with applicable laws and lawful requests.

3. Legal basis and consent

We process personal data when you consent, when processing is necessary to respond to your request, or when we have a legitimate business or legal interest that does not override your rights.

4. Sharing and service providers

We may share data with authorized CRM, hosting, email, analytics, security, and professional service providers that process it on our behalf. We do not sell personal data. We may disclose information when required by law or to protect legal rights and safety.

5. Retention and security

We retain personal data only for as long as reasonably necessary for the purposes described above, contractual requirements, dispute handling, and legal obligations. We use reasonable organizational and technical safeguards, but no online transmission or storage method is completely secure.

6. Your rights

Subject to applicable Egyptian law, including Personal Data Protection Law No. 151 of 2020, you may request access, correction, deletion, restriction, or withdrawal of consent where applicable. We may need to verify your identity before completing a request.

7. Cookies and third-party links

The website may use essential cookies and, after activation, optional analytics or advertising technologies. External websites and social platforms have their own privacy practices, and Ramatan Developments is not responsible for their content or policies.

8. Contact us

For privacy questions or requests, contact [email protected] or call 011 2223 6110.